Terms of Service
By accessing HomeGuideAptas.com, you accept the following terms. Please discontinue use if you do not agree.
1. Eligibility and Use
Our services are for individuals 16 years and older. You agree to provide truthful and complete information when interacting with us.
2. Ownership Rights
All materials, guides, and content on HomeGuideAptas.com are the intellectual property of HomeGuide and cannot be used without permission.
3. Account Management
You are responsible for securing your login credentials. Notify us promptly of any suspicious activity.
4. Acceptable Use Policy
You agree not to exploit our services, spam others, breach systems, or post harmful content.
5. Service Adjustments
We reserve the right to revise or remove any offering or consultation without notice.
6. Liability Disclaimer
HomeGuide is not responsible for indirect or incidental damages arising from use of our platform.
Refund Policy
7. When Refunds Apply
- Refunds are available within 7 calendar days of purchase if no more than 20% of services or guides were used.
- 8. Exclusions from Refunds
- No refunds for personalized reports or downloadable toolkits.
Refunds are not granted once move-in support has been completed.
- 9. Requesting a Refund
- Email [email protected] with your receipt. Our team will respond within 3 working days.
By continuing to use our platform, you agree to these terms.